Privacy policy
Your Privacy at Zorvip
Protecting your personal information is an important responsibility. This Privacy Policy explains how Zorvip collects, processes, stores, and protects information provided by visitors and customers.
Information We Collect
We may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order history
- Payment confirmation details
- Device information
- Browser information
- IP address
- Cookies
Why We Use Your Information
Your information is used to:
- Process orders
- Arrange shipping
- Provide customer service
- Send order updates
- Improve website performance
- Prevent fraud
- Comply with applicable laws
Secure Payments
Payments are securely processed through trusted third-party payment gateways.
Complete payment card details are never stored on our own systems.
Cookies
Cookies help improve your browsing experience by allowing us to:
- Remember shopping cart contents
- Store customer preferences
- Analyze website traffic
- Improve functionality
Cookie preferences can be managed through your browser settings.
Sharing Information
Information may be shared only with trusted partners involved in operating our services, including:
- Payment providers
- Shipping companies
- Website hosting services
- Fraud prevention partners
- Government authorities where legally required
We do not sell customer data.
Data Retention
Personal information is retained only as long as necessary to fulfill contractual, operational, and legal obligations.
Your Rights
Where applicable, you may request to:
- Access your information
- Correct inaccurate information
- Delete personal data
- Restrict processing
- Obtain a copy of your personal information
Updates
We may revise this Privacy Policy from time to time.
Any changes become effective immediately after publication.
Contact
MD Sports Management & Entertainment GmbH
Neißestraße 10
50765 Köln
Germany
Email: